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Caretaker

Operations

£20500

Job description

Caretaker/Driver

Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional customer service to our residents, regardless of your role. Our values are integral to our culture and underpin everything that we do from line management, to supporting our colleagues, to providing an incredible service to all who come through our doors.

We are looking for a Caretaker to be part of the Property Team and drive performance of the service levels whilst delivering an outstanding student experience. Caretakers will be responsible for driving high quality customer service, the safety and welfare of the students should always be paramount. The caretaker role is predominantly lone working over Monday to Friday however occasion weekend work will be required.

Duties and Responsibilities

• To ensure residents receive a high standard of customer service at all times

• To carry out planned and reactive building maintenance and repair duties across all

                    of the property as instructed by the Property Manager

• Carry out minor remedial works on plumbing and drainage systems

• Carry out redecoration works as required or on an opportunity basis

• Assist with furniture moves / white goods / porterage tasks as required

• Carry out luminaire / lamp changes as instructed

• Carry out minor fixing works i.e., coat hooks, noticeboards, door hanging, window handles

• Carry out basic joinery to doors and cupboards

• To wash exterior windows/doors (ground floor) and grit car parks if required

• To tidy and clean bin stores on daily basis

• Deep cleaning of carpets

• Conduct shower chlorination’s and water hygiene flushing’s

• Conduct daily/weekly checks around property

• Complete grounds maintenance of the building.

• To engage with all students.

• To drive site owned minibus on days where needed (lesson can be provided for the right candidate)

• To drive site owned minibus to on days out (this can include evening and weekends)

The above outlines the main duties and responsibilities of the position, however these shouldn’t be considered to be the only ones and there could be additional elements which are included in future commensurate with your skills and training and consistent with the level and responsibilities of the role. You will be expected to work in a multitasking manner and to support other members of the team across a range of other duties as directed by your line management.

Skills

• Experience of working in a similar environment where reliance is placed upon individuals carrying responsibility for their actions

• Good customer care skills

• Able to exercise initiative and prioritise duties accordingly

• An understanding of the role of support services with experience of working in an environment in support of students would be an advantage

• Able to work to a high standard against agreed timescales with limited supervision

• Painting and decorating works

• Understanding of health and safety procedures

• Good communication and organisational skills

What’s on offer:

• 23 days holiday + Bank holiday.

• Many Retail discounts.

• Day off for your Birthday

• 2 Charity days per year

• Cycle to work Scheme

If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!

Job type
Permanent
Posted
2022-07-21T00:00:00