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Job description

Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional customer service to our residents, regardless of your role. Our values are integral to our culture and underpin everything that we do from line management, to supporting our colleagues, to providing an incredible service to all who come through our doors.

We are looking for a Housekeeper to join our team at our One London Road property based in Newcastle-under-Lyme working 20 hours per week, Monday and Wednesday 10am to 4pm and Friday 9am to 5:00pm.

 The role involves ensuring the common areas of the Property such as the gym, laundry room, stairwells and roof terrace are cleaned to a high standard in order to provide a great first impression to our visitors and provide an excellent service to the students in residence.

You will be required to carry out planned and reactive cleaning duties in student buildings located throughout the Property, student kitchen areas, offices, communal and toilet areas including replenishing consumables to a high standard of hygiene. You will play a key role in our summer turnaround time when we say goodbye to one intake of students and prepare for the next. You will work alongside another housekeeper to keep the Property in a clean condition throughout.


• Previous experience of a similar role in a customer-focused environment

• Ability to contribute to targets and deliver excellent results

• Excellent communication and ability to provide an outstanding customer service

• Effective team member with a flexible approach to work and colleagues

• Ability to undertake manual work to a high standard

• Commitment to undergo further training through operational requirements and personal staff development


• 23 days holiday + Bank holiday.

• Many Retail discounts.

• Day off for your Birthday

• 2 Charity days per year

• Cycle to work Scheme

If you feel like this is the role for you, we’d love to hear from you.

Job type